Click here to enter our contest! Close Watch a Video of Last Year's Winner
A great environment...

At Benson Kearley IFG, our employees are more like family members. 

Careers

Being part of our team requires a passion for excellence and an unwavering commitment to customer service in a fast-paced environment.  Demonstrating these values in the workplace everyday is what makes our people the foundation of our success.

We support a culture wherein each employee is valued as an individual, can develop their abilities, creatively contribute to the success of the firm, and be recognized, appreciated and rewarded for doing so.

 

 

 

Please submit your job applications for the postings below to careers@bkifg.com


JOB POSTING – MAY, 2017

JOB TITLE:

Account Manager

DEPARTMENT:

Personal Lines – Service

Job Purpose:

To provide customer service to personal lines clients

JOB DESCRIPTION/RESPONSIBILITIES INCLUDE:

1/Develops and maintains good working relationships with clients and insurance company personnel by returning phone calls the same day and answering emails within 24 hours.

2/ Provides client change information to the insurer and adheres to the company’s binding period

3/ Responds swiftly to claim inquiries; providing claims counseling when appropriate and reports to the Insurance Company by following the internal claim procedure

4/ Reviews renewals with clients when directed by internal lists or client requests. Verifies that all updates and discounts are applied, correct coverage is in place and premium is satisfactory or remarket to an alternate carrier

5/ Updates Tam data base per internal SOP and collects up-to-date contact information on clients by confirming client detail information on data base.

6/ Maintains detailed knowledge of new and existing products and current market conditions to educate and introduce new products by reading company emails, attending in house company meetings, webinars and internal department meetings.

7/ Encourages clients when an opportunity arises to use added value services– i.e. commercial and financial services

REQUIREMENTS/QUALIFICATIONS:

  • RIBO Licensed
  • Familiar with insurance brokerage customer service management data base – Agency Manager
  • Positive attitude
  • Detail oriented
  • Exceptional verbal & written communication skills
  • Team player
  • Able to work independently - accomplishing tasks without direct supervision
  • Able to prioritize tasks
  • Minimum 2 years insurance customer service experience

 


 

                                                                                   JOB POSTING – MAY, 2017

 

JOB TITLE: 

Technical Service Representative (TSR) – RIBO Licensed 

DEPARTMENT: 

Personal Lines – Service 

JOB DESCRIPTION/RESPONSIBILITIES INCLUDE: 

  • Perform service support functions & Back-Up client calls for Personal Lines Account Managers.
  • Outbound calls to clients to obtain information requested by insurers
  • Completion and preparation of ITV’s
  • Input endorsements via company portals or prepare request to the insurer via Tam
  • Client payment or billing inquiries whether received by email, reception or Account Managers.
  • Receiving and forwarding client payments to the insurance company including electronic payments with the accounting department.
  • Maintains knowledge of new and existing products and current market conditions by reading company emails, attending in house company meetings, webinars and internal department meetings.
  • Collects up-to-date contact information on clients by confirming client detail information on data base
  • Ad hoc support functions as required
  • Back up for incoming service calls
  • Control of client contact regarding cancellations following the cancellation notice workflow. 

REQUIREMENTS/QUALIFICATIONS: 

  • RIBO Licensed
  • Familiar with insurance brokerage customer service management data base
  • Positive attitude
  • Detail oriented
  • Related experience
  • Effective verbal & written communication skills
  • Team player

 

Watch a message from our President...

We are independent insurance agency leaders at the top of our game, with our feet planted firmly in our community. Click on the icon below to watch a video from our President, Stephen Kearley.

About Us

In recent years our success has grown exponentially. Early 2011 saw Benson Kearley merge with Insurers Financial Group (IFG) to form Benson Kearley IFG. The acquisition fused over four decades of expertise with access to added commercial, home, auto, health and niche insurance markets

LEARN MORE ABOUT BENSON KEARLEY IFG

Community

Business is an essential, embedded part of this community, and we are conscious of that every day. We represent Benson Kearley IFG outside the office as well as in it, which is why each year we participate in a number of community programs.

LEARN MORE ABOUT OUR INVOLVEMENT
WITHIN THE COMMUNITY